Practice Information

Our team of doctors are always on hand to give help, advice and practical assistance wherever possible.

Make An Appointment

Medical Emergencies: Telephone 000 immediately.

Our clinic operates an appointment system, which we strongly encourage you use. Please call the receptionist at our clinic to book an appointment. If you are unable to keep your booked appointment, please telephone our receptionists. A non-attendance fee will apply for appointments not cancelled.

New patients are welcome. Patients without appointments will be seen, however there may be a wait.

Please let the receptionist know when you book, if you require a surgical procedure, life insurance, sports medical examination etc. Longer appointments are available on request, subject to requirements and approval by the Doctor.

After Hours Services

Our after-hours services are:

334 Port Road, Hindmarsh (Enter from Orsmond Street, Hindmarsh):
Monday to Friday 6pm to 8pm
Sat, Sun & Public Holidays 8 am to 6 pm

Behaviour

We understand that you may be unwell, stressed or anxious. Our Practice has a zero-tolerance policy towards violence and will not tolerate verbal or physical threats made towards members of the staff or General Practitioners.

Confidentiality

Your medical record is a confidential document. It is the policy of this Practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Continuity of Care

Please allow 2 or more days for the Doctor to receive test results. Patients are encouraged to follow up their test results with an Appointment with their regular Doctor.

Depending on the urgency of the result, our friendly Practice Nurses will be in touch to make a Recall Appointment to see the Doctor if required.

Disabled Access

Access for people with disabilities is available.​

Feedback

Hindmarsh Bowden Health welcomes all feedback in our endeavor to provide our patients with continued quality service. All feedback is taken seriously and handled with strict privacy and can be provided direct to the Practice by calling (08) 8417 7700 or in writing sent to 334 Port Road, Hindmarsh SA 5007.

Home Visits

Medical emergencies: Telephone 000 immediately.

Home visits are available for regular patients of the practice. These visits usually require considerable time away from the Practice by the Doctor and a fee will in general be charged. Should a doctor not be available to call after hours, a Locum Doctor visit will be arranged.

Mobile Telephones

Mobile phone use is permitted however we request telephone calls are taken outside.

Overseas Students/Visitors

We direct bill AHM, Medibank OSHC and Allianz Global Assistance student members. Gap fees apply. All other overseas visitors are welcome to our Practice. Please speak to our Reception Staff regarding the fees that apply.

Reminders

Our Practice has a computerised reminder system for specific recalls.​

Sickness Certificates, Repeat Prescriptions and Referrals

Sickness Certificates, repeat prescriptions and referrals require a consult unless previously organised with the Doctor. Fees apply. Please be aware that the Doctors are unable to back date medical certificates and referrals.

Smoking

A non-smoking policy exists throughout our clinic.

Vaccinations

All Government Childhood & Adolescent/Adult Schedule vaccines are available and free of charge. Ongoing school program vaccinations are also available.

Flu Vax, Tetanus, Pneumovax, Hepatitis A & B, Depo Ralovera and Whooping Cough (pertussis) vaccines can be arranged.

Travel vaccination advice is available and a limited range of vaccines are available. A fee may apply.

We’re here to help. Make an enquiry now.

If you have a question, want some more information or would just like to speak to someone, make an enquiry now and one of our staff will be in touch with you as soon as possible.

Make An AppointmentCall Us (08) 8417 7700