Our team of doctors are always on hand to give help, advice and practical assistance wherever possible.
Medical Emergencies: Telephone 000 immediately.
Our clinic operates an appointment system, which we strongly encourage you use. Please call the receptionist at our clinic to book an appointment. If you are unable to keep your booked appointment, please telephone our receptionists. A non-attendance fee will apply for appointments not cancelled.
New patients are welcome. Patients without appointments will be seen, however there may be a wait.
Please let the receptionist know when you book, if you require a surgical procedure, life insurance, sports medical examination etc. Longer appointments are available on request, subject to requirements and approval by the Doctor
Access for people with disabilities is available.
Our Practice has a computerised reminder system for specific recalls.
After Hours Services
Our after-hours services are:
334 Port Road, Hindmarsh (Enter from Orsmond Street, Hindmarsh):
Monday to Friday 6pm to 8pm
Sat, Sun & Public Holidays 8 am to 6 pm
Continuity of Care
Patients are encouraged to make an appointment with their regular Doctor to ensure continuity of care and for the review of test results.
Sickness Certificates, Repeat Prescriptions and Referrals
Sickness Certificates, repeat prescriptions and referrals require a consult unless previously organised with the Doctor. Fees apply. Please be aware that the Doctors are unable to back date medical certificates and referrals.
The use of mobile telephones is not permitted within our clinic.
Medical emergencies: Telephone 000 immediately.
Home visits are available for regular patients of the practice. These visits usually require considerable time away from the Practice by the Doctor and a fee will in general be charged. Should a doctor not be available to call after hours, a Locum Doctor visit will be arranged.
Your medical record is a confidential document. It is the policy of this Practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
All Government Childhood & Adolescent/Adult Schedule vaccines are available and free of charge. Ongoing school program vaccinations are also available.
Flu Vax, Tetanus, Pneumovax, Hepatitis A & B, Depo Ralovera and Whooping Cough (pertussis) vaccines can be arranged.
Travel vaccination advice is available and a limited range of vaccines are available. A fee may apply.
Please speak to the receptionist regarding fees that apply.
We understand that you may be unwell, stressed or anxious. Our Practice has a zero-tolerance policy towards violence and will not tolerate verbal or physical threats made towards members of the staff or General Practitioners.
A non-smoking policy exists throughout our clinic.
All complaints will be dealt with strict privacy.
Official complains can be lodged with: The Australian Health Practitioners Regulation Agency. Telephone 1300 419 495 or www.ahpra.gov.au.
Written feedback is welcome.